A: We ship
with UPS & currently offer the following options: UPS Ground
We will e-mail the tracking number to you when your swing ships.
Q: What is the
typical delivery time for my swing once I've
placed an order?
A: Due
to each swing being custom made, your swing will take roughly 2 - 4 weeks
for you to receive. Also, please consider that UPS does not pick-up
or deliver on weekend days.
Q: When is my
credit card billed for my order?
A: We
do not bill your credit card until your complete order is shipped.
Q: Can I specify
what length of rope I want my swing to ship
with?
A: Yes,
as you are ordering your swing, you must specify what length of rope you
need your swing to ship with. You can specify your swing to hang from
7 feet all the way up to 20 feet in one foot increments, and to hang from
25 or 30 feet as well. Please see our explanation of figuring
rope length for your swing.
Q: Do you include
hanging instructions for the swings?
A: Yes,
a complete set of instructions comes with each swing on how to hang it.
Please see the swing hanging instructions
we have posted on this site.
Q: Do you include
hardware for hanging the swings?
A: No,
we do not provide the hardware necessary to hang the swings. However, the
hanging instructions list what hardware is necessary & they are commonly
available at most hardware stores
Q: Is a warranty
provided with each swing?
A: Yes,
a one-year limited warranty is provided with the purchase of each swing.
Please see the warranty details
we have posted on this site.
Q: What kind of
wood do you use for the swings?
A: We
use premium grade Pacific Northwest yellow cedar. It is very resistant
to rot and decay, while being strong and splinter free. We chose this
wood for our swings to make a safe and quality product which will last for
many years, painted or natural.
