If you would like to return your swing due to a manufacturing defect or shipping damage, please contact us at email@example.com.
If you would like to return your swing becasue you are dissatisfied with it, please note the following policies for each type of swing:
Natural (Untreated) Swing without Name
Due to each swing being custom made, we charge a $5.00 re-stocking fee. Therefore, if the swing is returned unused & in good shape, we will refund the original cost of the swing (less shipping & handling) less the $5.00 re-stocking fee.
Natural (Untreated) Swing with Name
Due to each swing being custom made with a name, we charge a $15.00 re-stocking fee. Therefore, if the swing is returned unused & in good shape, we will refund the original cost of the swing (less shipping & handling) less the $15.00 re-stocking fee.
Due to the custom nature of each painted swing we make, we cannot issue refunds for painted swings. Please understand that it becomes nearly impossible for us to be able to offer these custom painted swings for sale again.
We take the responsibility of protecting your personal information and respecting your privacy very seriously! We will never rent, sell, loan, offer, or give away any of the information that you provide to us. We hate junk mail as much as the next person and wouldn't even think about sending any. We will however, send you newsletters if you choose to sign up for them. If at any time you wish to change your newsletter preferences, follow the link provided in the newsletter emails or just log onto your account and make the necessary changes.
Under no circumstances will any of your credit card information be given out. No one on the Breezy Wooden Swings team has access to your credit card information once it is entered on our site. In the rare case that we conduct a transaction over the phone, we will promptly destroy any personal information given to us. We go to great lengths to protect this aspect of your shopping experience with Breezy Wooden Swings.
We utilize state of the art technology for shopping and ecommerce security. If you order a product from us, our software places your name in our secure/encrypted customer database. We never share any customer information with any 3rd parties for any reason except for fulfilling an order. For example, UPS requires shipping information to deliver merchandise purchased on BreezySwings.com.
If you supply us with your telephone number or email address online, you may receive a customer service call regarding an order you placed. We will only contact you to ensure superior customer service and order delivery. We will not call for any marketing or promotional purposes.
You can edit your personal information at any time on our site when logged into your account. If you wish to have all of your information deleted, please email us at firstname.lastname@example.org.
Thank you for your trust and business!